FAQ

How much is the registration fee?

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We do not charge an entry fee for the NN Marathon Rotterdam. You can Run against cancer in two ways.

1) Register and raise a minimum of 750 euro. Then you will receive a entry ticket from KWF and a unique Run Against Cancer T-shirt. You have until January 13th to raise 750 euros in sponsorship money. After that, you cannot get a free ticket through us anymore and you have to buy your ticket yourself through the NN Marathon Rotterdam. So the sooner you have the minimum amount together, the better!

2) Register at the NN Marathon Rotterdam and create a Run Against Cancer fundraising page. There is no minimum sponsorship amount that we ask from you. If you do raise more than 500 euro, you will be rewarded with our unique Run Against Cancer-shirt!

Unfortunately, it is no longer possible to register for a free ticket for the full marathon through KWF. However, you can still create an action page if you already have a ticket. Or sign up for the waiting list.

 

When will we receive the schedule and all the information about the day itself?

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This information will be emailed up to 1.5 weeks in advance. Participants will also receive general information from the organization itself. The information we send you is leading.

Can someone else run for me when I unexpectedly cannot?

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Yes, you can. However, if it is shortly before the event, it may not be possible to change the name on the entry ticket. Please contact us about this at rentegenkanker@kwf.nl.

Can I change the distance for my run?

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Yes, this can be done up to six weeks before the event. At least before the start numbers are printed. This only applies to participants for KWF arranges the tickets. And only if there are still tickets available.

I have registered individually but belong to a team, can you adjust this?

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You can form a team upon registration. If this has gone wrong during the registration process, please send an email to us at rentegenkanker@kwf.nl. It is not possible to change your individual registration into a team registration afterwards.

What is the minimal amount runners can need to put together a team? And is there also a maximum number of participants?

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As of two people. There is no maximum number.

I am running a fast time and would like to start in one of the first starting boxes, is that possible?

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You will receive a registration link from us via e-mail within two weeks once you have raised 750 euros. If you redeem before 1 February, you can then specify your target time and you will be placed in the correct starting grid according to this. If you redeem after 1 February, you will automatically be placed in the last starting grid.

What time is the start of the various distances?

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You can find this information on the website of the running event you are participating in.

I will not be participating after all. What happens to the money I raised?

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If you decide not to participate after all, the money already collected will not be refunded. These remain donations to KWF.

What is the minimum amount in sponsor money that I need to raise to be able to participate?

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If you have chosen to register with KWF, we ask you to raise at least 750 euros before January 13th 2025. You will then receive your ticket and a unique Run Against Cancer T-shirt from us. If you do not manage to raise 750 euros before then, you will not be able to get a free start ticket from us. You can buy this yourself via NN Marathon Rotterdam. Warning: This event does sell out quickly. Make sure you claim your ticket in time!

If you have registered with the NN Marathon Rotterdam, there is no minimum amount. If you raise 500 euro or more, you will receive the unique Run Against Cancer T-shirt.

How do I receive my ticket?

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After you have raised 750 euros, you will receive an e-mail with instructions on how to redeem the ticket. With this you will officially register for your event. Make sure you do this before the 13th of March. Participants in the full marathon distance will receive an email from the NN Marathon Rotterdam (noreply@njuko.com). Not redeemed on time = no ticket.
Would you like to be placed in a starting grid on the basis of your expected finishing time? Redeem your ticket before 1 February. After that, you will automatically be placed in the last starting grid.

I have bought a ticket myself. Can I get a refund once I have raised 750 euros?

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No, previously purchased tickets will not be refunded.

I raised much more than 750 euros. Can I now join another event for free?

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No, the proceeds of your fundraiser are linked to one event. Do you want to join Run against cancer again? Then register for that event and raise the minimum sponsorship amount here as well.

I am just starting as a runner. What distance is achievable, and can I also receive a personal running schedule?

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The earlier you start training, the easier it will be to run. With the Start to Run app from Evy you can create customized training schedules. You can download this app here.

I would like to be able to run faster, do you have any tips for that?

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We joined the active 'Running' group on Facebook. Tips are regularly shared there. You can also ask your questions there. You can also join our own Facebook Community and exchange experiences with other Run Against Cancer participants.

How do I run longer distances without injuries?

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We joined the active 'Running' group on Facebook. Tips are regularly shared there. You can also ask your questions there. You can also join our own Facebook Community and exchange experiences with other Run Against Cancer participants.

What do I drink and eat before, during and after the run?

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We joined the active 'Running' group on Facebook. Tips are regularly shared there. You can also ask your questions there. You can also join our own Facebook Community and exchange experiences with other Run Against Cancer participants.

Where can I find tips on how to recruit sponsors?

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Check out our tools and downloads. Follow our Facebook Community, where we regularly share tips. You can also ask your questions there. 

What is the minimum amount of sponsorship money that I need to be granted a starting ticket?

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750 euros. Are you running in a team? Then the goal is that you raise an average of 750 euros per person. For example: your team consists of 4 persons. Together you should collect at least 3000 Euros. You have until January 13th to raise 750 euros in sponsorship money. After that, you cannot get a free ticket through us anymore and you have to buy your ticket yourself at the NN Marathon Rotterdam. Warning: This event does sell out quickly. Make sure you claim your ticket in time!

Unfortunately, it is no longer possible to register for a free ticket for the full marathon through KWF. However, you can still create an action page if you already have a ticket. Or sign up for the waiting list.

What if I don't make the sponsorship amount, will I be excluded from participating?

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KWF makes costs for the event so we need to set a minimal amount. We need as much money as possible to fund cancer research. We check the sponsorship amount for each participant to determine who can and cannot participate. Any amount under 750 euro we can unfortunately not give you a starting number. That would not be fair to the other participants.

When I run with my own team, is it also obligated to raise 750 euros per person in sponsorship money?

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Yes, if you have registered for KWF and you receive your start ticket through us, this amount applies to everyone. So also for team members. The advantage of running with a team is that you can divide the sponsorship money so that everyone raises an average of 750. And you can organize a fun event with your team to raise the amount together.

I have received a confirmation email of a donation. This donation is not booked on my page but the amount has been debited to my sponsor. Can you add this amount to my donations?

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Yes, we can. Ask your sponsor for a print screen of the donation on their bank statement and mail it to our team via rentegenkanker@kwf.nl. There should be a KRI number on the bank statement that makes it easy for us to trace this donation and link it to your sponsor page. And it is also proof for us that the donation has actually been made.

I no longer receive donation confirmation emails, or they suddenly show up in my spam box. Can I do something about this?

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Check your spam box and indicate that the emails from KWF are not spam. You can alsoask for help by sending an email to rentegenkanker@kwf.nl.

Until when can money be donated on my page? Until how long after the event does the page remain active?

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Donations can be made up to four weeks after the event, then the page will close. You will receive an e-mail when the page closes.

I sponsored a participant but they did not complete their action. Will my donation be refunded?

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Donations are non-refundable. Even if participation cannot take place due to exceptional circumstances, including but not limited to weather conditions and (local) government decisions, there will be no refund of the donations deposited on the action platform. The donations will benefit the goals of KWF.

My employer wants to sponsor me. How does that work?

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We prefer to receive donations via your fundraising page. Your employer receives an email confirming the payment at the specified email address.

Is it not possible to transfer the donation through your fundraising page? Please send us the following information to rentegenkanker@kwf.nl :

- Company Name 

- Contact name

- Donation amount

We will then create a donation request (invoice). This request will contain a reference number linked to your action. This invoice can be paid via the bank. When the donation is in our account, we will manually add it to your fundraising page.